Terms of Service

1. Agreement to Terms

By accessing and using CodeCraft Academy's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Service

CodeCraft Academy provides online programming education services including:

• Interactive programming courses and tutorials
• Live and recorded video lectures
• Programming assignments and projects
• Career support and mentorship
• Community forums and peer interaction
• Certificates of completion

3. Account Registration

3.1 Eligibility

To use our services, you must:

• Be at least 16 years of age
• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for maintaining the security of your account and password. CodeCraft Academy cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

4. Course Enrollment and Payment

4.1 Course Access

Upon successful payment, you will receive access to the enrolled course materials for the duration specified at the time of purchase. Course access typically includes:

• Lifetime access to course materials (unless otherwise specified)
• Updates and improvements to course content
• Student support during active enrollment period
• Community forum access

4.2 Payment Terms

• All payments are processed securely through our payment providers
• Prices are listed in British Pounds (GBP) and include applicable taxes
• Payment plans may be available for select courses
• Corporate billing arrangements can be made upon request

4.3 Refund Policy

We offer a 30-day money-back guarantee for most courses. Refunds will be granted if:

• Request is made within 30 days of purchase
• Less than 25% of course content has been accessed
• No certificate has been issued
• Request does not violate our acceptable use policy

5. Acceptable Use Policy

You agree not to use our services to:

• Share account credentials with unauthorized users
• Download, copy, or redistribute course materials without permission
• Reverse engineer or attempt to extract source code from our platform
• Use automated tools to access or scrape our content
• Post inappropriate, offensive, or harmful content in forums
• Violate any applicable laws or regulations
• Interfere with the security or proper functioning of our services

6. Intellectual Property Rights

6.1 Our Content

All course materials, including videos, text, graphics, logos, and software, are the property of CodeCraft Academy or our licensors and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our course materials for your personal educational purposes only.

6.3 Student Work

You retain ownership of any original work you create during our courses, but grant us permission to use your work as examples or testimonials with your consent.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

8. Course Content and Availability

8.1 Content Updates

We regularly update our course content to reflect industry changes and improvements. While we strive to maintain backward compatibility, we reserve the right to modify or discontinue courses with reasonable notice.

8.2 Technical Requirements

You are responsible for ensuring your device and internet connection meet the minimum technical requirements for accessing our courses.

8.3 Service Availability

While we aim for 99.9% uptime, we cannot guarantee uninterrupted access to our services. Scheduled maintenance will be announced in advance when possible.

9. Student Conduct and Community Guidelines

In our community forums and interactions, students must:

• Treat all participants with respect and courtesy
• Provide constructive feedback and avoid personal attacks
• Respect intellectual property and avoid plagiarism
• Follow instructor guidance and course requirements
• Report inappropriate behavior to our support team

10. Certificates and Accreditation

10.1 Course Certificates

Upon successful completion of course requirements, you may receive a certificate of completion. These certificates:

• Verify your completion of our specific course curriculum
• Are issued in digital format with verification codes
• May be shared on professional networks like LinkedIn
• Do not constitute professional certifications or licenses

10.2 Third-Party Certifications

Some courses may prepare you for industry certifications, but passing our course does not guarantee success on external certification exams.

11. Disclaimers and Limitations

11.1 Educational Outcomes

While we strive to provide high-quality education, we cannot guarantee specific career outcomes, job placement, or salary increases. Your success depends on various factors including effort, prior experience, and market conditions.

11.2 Technical Accuracy

We make reasonable efforts to ensure technical accuracy in our courses, but technology evolves rapidly. Some content may become outdated, and we encourage students to seek current best practices.

11.3 Limitation of Liability

To the maximum extent permitted by law, CodeCraft Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting our support team. Upon termination, your access to paid courses will continue until the end of your billing period.

12.2 Termination by Us

We reserve the right to suspend or terminate your account if you violate these terms or engage in activities that could harm our services or other users.

12.3 Effect of Termination

Upon termination, your right to access our services will cease immediately. We may retain certain information as required by law or for legitimate business purposes.

13. Dispute Resolution

13.1 Governing Law

These terms are governed by the laws of England and Wales, without regard to conflict of law principles.

13.2 Dispute Process

In the event of a dispute, we encourage you to first contact our support team to seek resolution. If necessary, disputes will be resolved through binding arbitration in accordance with UK arbitration rules.

13.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class action lawsuits.

14. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government regulations, pandemic restrictions, or internet service disruptions.

15. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms. We will notify users of material changes via email or platform notifications.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects our original intent.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and CodeCraft Academy regarding your use of our services.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

19. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.